Personal Data processed for the following purposes and using the following services:

• Contact forms
  • Quote form
    Personal Data: name, surname, email, telephone number, stay-related data, and any other data voluntarily provided by users

• Mailing list or newsletter
  Personal Data: name, surname, email, or telephone number

• Use of the Booking engine
  • Reservation form
    Personal Data: name, surname, email, telephone number, stay-related data, credit card information

• Payment management
  • Stripe
    Stripe is an online payment service provider. Personal Data: During the payment process, Stripe collects and processes certain personal data necessary to process the transaction, such as name, email address, billing address, and credit card information. https://stripe.com/it/privacy

• Tag management
  
  • Google Tag Manager
    This type of service is functional for the centralized management of tags or scripts used on this website. The use of such services involves the flow of User Data through them and, if applicable, their retention. Personal Data: Usage data; Tracking tool: https://policies.google.com/privacy?hl=en

• Interaction with live chat platform
  
  • WhatsApp Business Chat widget
    Personal Data: name, surname, message contents, data communicated during the use of the service, profile picture, telephone number, click time, time when the message was sent, responses to questions

• SPAM Protection
  
  • Google reCAPTCHA
    In accordance with the privacy policy, we use Google reCAPTCHA from Google LLC to protect our services from spam and abuse. For more information on the collection and use of personal data through Google reCAPTCHA, please refer to Google’s privacy policy: https://www.google.com/recaptcha/about/ 

• Platform and hosting services
  
  • WordPress.com
    These WordPress services are intended to host and operate key components of this website, making it possible to deliver this website from a single platform. These platforms provide the Owner with a wide range of tools. The use of such tools involves the collection and processing of Personal Data. Personal Data: They are collected and processed directly by the accommodation facility through its website, which is based on WordPress, during the online quote and reservation request process. 

• Tracking tool: Statistics
  • Google Analytics 4
    Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports, and sharing them with other Google services. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is logged in any data center or server. Personal Data: Tracking tools To learn more, you can consult Google’s official documentation. OPT-OUT: https://tools.google.com/dlpage/gaoptout?hl=en%22

• Dispaly of content of external platforms
  
  • Facebook ed Instagram widgets
    We do not directly collect or process any personal data through the Facebook and Instagram links on our website. However, please refer to Facebook and Instagram’s Privacy Policies https://www.facebook.com/privacy/explanation https://help.instagram.com/519522125107875

• Google Fonts
  It is a font style display service managed by Google Ireland Ltd. that allows this website to integrate such content within its pages. Personal Data: Usage data; various types of Data as specified in the privacy policy of the service https://policies.google.com/privacy?hl=en

• Data Controllet
  
  • Borgo di Monte Murlo
    GALASSI DENISE
    info@borgodimontemurlo.it
    +39 376 0293730